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Due to the nature of our products, we do not accept returns or exchanges.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will be happy to assist in resolving the issue.

All orders are carefully packed and dispatched within 1–3 business days.

Delivery times may vary depending on your location and shipping provider. Once your order has been shipped, K.C.P is not responsible for delays caused by the courier.

Please ensure your shipping details are correct at checkout, as we cannot be held responsible for lost or misdelivered items due to incorrect information.

If you have any issues with your order, feel free to contact us and we’ll be happy to help.